It is easy to use and very convenient. You can book, cancel, and see all your upcoming and current reservations. You can check for status updates on your train and it has up to the minute departure and delay times. Plus you can earn rewards points. Takes a long time to rack them up but it's whatever. Just happy for the other features.

App is great when it works. It won't let me sign in. I've uninstalled and reinstalled and rebooted my phone. Tried it on another phone, same issue. Either pressing the login button does absolutely nothing or I get an error that says they are have problems logging me in. I'm trying to book a trip and give you money and the app just won't work. Frustrating and hard to understand. Glad I'm not on a trip and needing to use the app! Just tried it on an iPad and it works just fine. Nice.

Very accessible and efficient app to utilize. I've been using Amtrak and the app for over a year now and it's so easy. The app makes it convenient to look at maps, find stations and places to easily connect with other services like SunRail, busses, attractions, hotels, etc. They make it easy to reserve and protect your trip for canceling which I've had to do.